Any work requiring replating that is withing our 12 months period of Guarantee for any reason is to be accompanied by the following information: date, Company anme , invoice number from when products was purchased, . Once received at Onaris, a credit memorandum will be issued and rebilling will be done at the completion of reprocessing. Any other Onaris Gold Plated Jewelry which needed replaiting after its guarantee period has expired will be subject to the below replaiting charges. Onaris Corporation only does replating service for striltly products Manufactured by ONARIS
Replating Cost
Chain or bracelet Below 1 to10 grams: $3.00 per piece Chain or bracelet Below 10.1 to 20 grams: $4.00 per piece Chain or bracelet Below 21.1 to 40 grams: $6.00 per piece Chain or bracelet Below 41.1 to 60 + grams: $9.00 per piece Ladies Rings - $ 2.25 per piece Pendants: $2.00 per piece
Onaris is not responsable for damages or broken item, Onaris will only replated item and shipped back to customers with Onaris plating specificion, transportation charges customers is responsable. Onaris dose not offer guarantee for its replating jobs , we only offer COMPLIANCE TO SPECIFICATIONS ONARIS certifies that the electroplating process will be performed in conformance to ONARIS specifications within the limits of our technology.
Customer Service
Please ask for our customer Service Department phone (305) 579 0056 , (305) 579 0049 From outside the U.S call (305) 579 0994.